Emotional Intelligence refers to your ability to recognize and manage your own emotions, recognize, and respond to the emotions of others and build effective relationships at work. Developing self-awareness promotes increased productivity and higher job satisfaction. These changes can also lead to improved communication, increased empathy, and better interpersonal rapport and relationships.
Using practical applications of emotional intelligence concepts, you will learn how to connect better with others, manage your stress, and discovers the triggers that set you off.
WHY SHOULD YOU ATTEND?
Understanding EI and mastering the skills involving emotional intelligence will greatly help you and your team in difficult situations. The Emotional Intelligence course presented here aims to familiarize you with EI. So this course is an introduction to the field. This webinar will help you identify the practical steps you can take to recognize the 12 signs of emotional intelligence and help you to develop your emotional intelligence.
AREA COVERED
- Emotional intelligent people are self-aware and are alert to the verbal and non-verbal signals of others, ensuring that their communication skills and ability to build relationships are more effective.
- Emotional intelligence is a general set of skills that can be applied to anyone and any environment. Being able to recognize and identify your emotions, and apply skills that will help you to manage emotionally charged work situations.
- It has been shown that Emotional Intelligence, or EI can be even more critical than the power of the cognitive brain usually measured with IQ. In other words, if you want to succeed, you would be much better off working on your soft skills, empathy, communication skills, understanding others, and so on than to become better only at a specific technical skill.
LEARNING OBJECTIVES
- Introduction to Emotional Intelligence
- What is Emotional Intelligence and why should it matter?
- Recognize behaviors associated with emotional intelligence
- The 12 signs of being emotionally intelligent
- What is an emotion? And how does “Emotional Hijacking" take place?
- Self-management
- How to take advantage of the power of optimism?
- How to manage your anger effectively?
- Self-motivation: How to motivate yourself?
- Empathy: How to have empathic communication with others?
- Social awareness
- How to have effective group interactions?
- How to listen positively?
WHO WILL BENEFIT?
Anyone who wants to maximize their business relationships for continued success by increasing their self-awareness and emotional management through emotional intelligence skills.
Understanding EI and mastering the skills involving emotional intelligence will greatly help you and your team in difficult situations. The Emotional Intelligence course presented here aims to familiarize you with EI. So this course is an introduction to the field. This webinar will help you identify the practical steps you can take to recognize the 12 signs of emotional intelligence and help you to develop your emotional intelligence.
- Emotional intelligent people are self-aware and are alert to the verbal and non-verbal signals of others, ensuring that their communication skills and ability to build relationships are more effective.
- Emotional intelligence is a general set of skills that can be applied to anyone and any environment. Being able to recognize and identify your emotions, and apply skills that will help you to manage emotionally charged work situations.
- It has been shown that Emotional Intelligence, or EI can be even more critical than the power of the cognitive brain usually measured with IQ. In other words, if you want to succeed, you would be much better off working on your soft skills, empathy, communication skills, understanding others, and so on than to become better only at a specific technical skill.
- Introduction to Emotional Intelligence
- What is Emotional Intelligence and why should it matter?
- Recognize behaviors associated with emotional intelligence
- The 12 signs of being emotionally intelligent
- What is an emotion? And how does “Emotional Hijacking" take place?
- Self-management
- How to take advantage of the power of optimism?
- How to manage your anger effectively?
- Self-motivation: How to motivate yourself?
- Empathy: How to have empathic communication with others?
- Social awareness
- How to have effective group interactions?
- How to listen positively?
Anyone who wants to maximize their business relationships for continued success by increasing their self-awareness and emotional management through emotional intelligence skills.
Upcoming Webinars
ChatGPT and Project Management: Leveraging AI for Project M…
Workplace Investigations 101: How to Conduct your Investiga…
Project Management for administrative professionals
The Monte Carlo Simulations in Excel for Risky Investments
Onboarding is NOT Orientation - How to Improve the New Empl…
Dealing With Difficult People: At Work & In Life
Transform Data into Insights: A Beginners Guide to Excel Pi…
Construction Lending And Real Credit Administration: Evalua…
Understanding Accounting for non - Accounting professionals
Harassment, Bullying, Gossip, Confrontational and Disruptiv…
New Form 1099 Reporting Requirements: 2025 Compliance Update
Human Error Reduction Techniques for Floor Supervisors
HR Metrics and Analytics 2025 - Update on Strategic Plannin…
Treating Employees Like Adults: Discipline versus Empowerme…
7 Ways To Beat Burnout: Without Quitting Your Job
How to Write Procedures to Avoid Human Errors
Handbook Overhaul 2026: Compliance, OBBB Act & Beyond
FDA Proposes Framework to Advance Credibility of AI Models
Ethical Terminations: Navigating Employee Exits with Legal …
Understanding EBITDA – Definition, Formula & Calculation
Project Management for Non-Project Managers - Scheduling yo…
4-Hour Virtual Seminar on Hidden Secrets of Selling & Marke…
Validation Statistics for Non-Statisticians
Data Integrity and Privacy: Compliance with 21 CFR Part 11,…
The Alphabet Soup: When the FMLA, ADA, COBRA, and Workers' …
Talent Management: How to Leverage AI and ChatGPT Tools for…
Offboarding with Care: Conducting Legal & Ethical Employee …
2-Hour Virtual Seminar on How to Conduct an Internal Harass…
Payments Fraud Detect & Prevent Check, ACH and P-Card Schem…
Managing Toxic & Other Employees Who have Attitude Issues
Reduce Stress in the Workplace: Effective Ways to Handle Co…
Excel - Pivot Tables - The Key To Modern Data Analysis and …